Posted: February 17, 2022
Status: Accepting Applications
Part-Time (10-30 hrs/week)

We are looking for talented folks that are responsible and have a heart full of care for pets, veterinary staff, and pet owners. This position may be remote, or could be based at our locations.

At Companah, our people are our most valuable resource. We respect and share the love that pet owners and medical staff have for our companions, and that is a foundation of our service. The moments in which we serve our clients are difficult and emotional times, and members of our team strive to do all that we can to honor the importance of what we do.

Client Care Coordinator

Our Care Coordinator will be a forward-facing position, interacting directly with our clients and our veterinary partners. Through phone calls, emails, and digital messaging channels you will be a voice of comfort and information during a really difficult time.

The Care Coordinator will also be responsible for managing our digital tracking system, making sure that other team members have the information necessary to provide our careful and thoughtful care for their companions. You’ll interact with our digital tools (Airtable, Digital VOIP, Trello, and mapping solutions) to make sure that we continue to maintain our reputation for exceptional client care.

This is an opportunity to become involved with a high-growth startup that is bringing a modern and innovative approach to pet services. While most days will be work as assigned, we are certainly looking for team members that can help us grow with their willingness to do what is necessary to serve the needs of our clients.

Minimum Qualifications

  • Must love dogs, cats, and all the pets that fill our lives with companionship

  • Proficiency with mobile devices and mobile tools

  • If working remotely, reliable high-speed internet access

  • Be able to lift 50 pounds

  • Clean background check

  • High school degree or equivalent

  • Valid Driver’s License

  • Excellent written and verbal skills

  • Team player within team environment

  • Exceptional customer service

  • Strong ability to multi-task

Ready to Apply?